Privacy Policy

Effective Date: February 13, 2026

Last Updated: February 13, 2026

ParcelTrack ("we," "our," or "us") provides shipment tracking information and related logistics content. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website (the "Site").

By accessing or using the Site, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

1. Information You Provide Voluntarily — Tracking numbers you submit for tracking queries; messages you send through our contact forms or support email.
2. Automatically Collected Information — IP address, browser type, device type, operating system, language, referral source, pages viewed, time spent, and interactions; cookie identifiers and similar tracking technology identifiers.
3. Advertising and Analytics Data — Data collected via Google Analytics, Google Tag Manager, and Google AdSense; campaign parameters and attribution information from paid traffic platforms (including TikTok, Facebook/Meta, Google Ads, and Microsoft/Bing Ads).

2. How We Use Information

We use information to:

Provide and improve shipment tracking services
Process and display tracking results from third-party carrier and tracking APIs
Analyze traffic, user behavior, and performance
Detect abuse, fraud, and security incidents
Measure ad and campaign effectiveness
Serve and optimize advertising content, including personalized or non-personalized ads (depending on user region/settings)
Comply with legal obligations and enforce our Terms

3. Cookies and Similar Technologies

We use cookies, pixels, tags, and scripts for:

Essential site operation
Analytics and measurement
Advertising delivery and frequency control
Conversion and attribution tracking

Third-party tools may place cookies or collect data directly from your browser/device, including Google services and advertising partners.

You can control cookies through browser settings and, where applicable, our consent controls.

4. Third-Party Services

We use third-party services including, but not limited to:

Google Analytics
Google Tag Manager
Google AdSense
Shipment/carrier tracking API providers

These providers may collect or process data under their own privacy policies. We do not control third-party processing once data is received by them.

5. Legal Bases (Where Applicable)

If you are in jurisdictions requiring legal bases (such as the EEA/UK), we process personal data based on:

Consent — e.g., non-essential cookies where required
Legitimate interests — site operation, security, analytics, fraud prevention
Contractual necessity — delivering requested tracking functionality
Legal obligations

6. Data Sharing

We may share information with:

Service providers and vendors supporting hosting, analytics, security, support, and advertising
Advertising and measurement partners
Authorities or legal entities when required by law, legal process, or to protect rights/safety
Successors in connection with a merger, acquisition, or asset transfer

We do not sell your personal information in exchange for money. Where applicable law defines "sale" or "sharing" broadly (e.g., cross-context behavioral advertising), you may have rights to opt out.

7. International Data Transfers

Your information may be transferred to and processed in countries outside your place of residence. We take reasonable steps to protect data during transfer and processing.

8. Data Retention

We keep information only as long as necessary for the purposes described in this Policy, including legal, operational, and security needs. Retention periods vary by data type and legal requirements.

9. Your Rights

Depending on your location, you may have rights to:

Access, correct, or delete personal data
Restrict or object to processing
Withdraw consent (where processing is based on consent)
Request data portability
Opt out of certain advertising-related processing

To exercise rights, contact us at: [email protected]

You may also opt out of personalized ads through:

Google Ads Settings
YourAdChoices / DAA tools
Network Advertising Initiative tools
Device-level ad settings (mobile)

10. Children's Privacy

The Site is not directed to children under 13 (or equivalent minimum age in your jurisdiction). We do not knowingly collect personal data from children. If you believe a child has provided personal data, contact us for removal.

11. Security

We implement reasonable administrative, technical, and organizational safeguards. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

12. External Links

The Site may contain links to third-party websites. We are not responsible for their content, practices, or privacy policies.

13. Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised "Last Updated" date.

14. Contact Us

For privacy questions or data requests, contact:

Email: [email protected]